“Just before Christmas 2012, staff at Embankment Tube station were approached by a woman who was very upset. She kept asking them where the voice had gone. They weren’t sure what she meant. The Voice? The voice, she said. The man who says ‘Mind the Gap’.”
Staff reassured her that the announcement had simply been updated with a new digital system and new voices.
“That voice,” she explained, “was my husband.”
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